Kuromi Game On
Pairs well with
Kuromi Game On
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Some Products are made from Our International Warehouse So shipping May change from product to another but mostly its ( 5 Days - 30 Days ) Depending on what product you buy.
Customer Support
Dont hesitate to reach us for more info regarding the products you want before buying.
FAQ’s
Products may be shipped in parts due to most products are from different warehouses
Contact Us
You can contact us through Our Contact Us page
Streamers Merch
Dont forget to always show your love and appreciation for your favorite Streamer by getting some of there merch!
FAQs
Please read our FAQs page to find out more.
If the Item/product was recieved damaged, what should i do?
We do not offer return policy but if the item was shipping damaged from the carrier then after inspection we may offer refund.
How do I cancel or change my order?
As soon as you place your order, we begin processing it. Therefore, we are unable to change or cancel orders.
How long will it take me to get my order?
For Faster or Fastest shipping, our Expedited shipping rates vary based on weight, mailing address, desired delivery date. Please note, while most packages do arrive within 5-14 business days of the estimated 'faster/fastest' delivery date, we do not guarantee delivery on the estimated date shown during checkout.
Products from the same order are often shipped from different warehouses. This does not affect your shipping cost but may require the order to be delivered in multiple packages and the shipping time may vary. You can also check the status of your order by logging into your account.
Please note, we ship only currently ship to PO boxes, addresses or internationally.
Please note MHQ8 is not responsible for stolen packages.
Why did I only receive part of my order?
Don't worry, it's on its way! While we do our best to ship all orders in one package, there are times when orders will ship from multiple warehouses. If you did not receive multiple tracking numbers, please reach out to our customer service team for assistance.
Why is my order coming in separate packages, on seperate days?
We have different warehouses across the globe in order to get your items to you as fast as possible! However, sometimes products from the same order are shipped from different warehouses. This does not affect your shipping cost, but may require the order to be delivered in multiple packages and the shipping time or carrier by shipment invoice may vary.